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  1. HBUS
  2. FAQ

FAQ

Guides/Navigation

  • Step-by-step Guide on Fiat (USD) Services
  • Step-by-Step Guide for Level 1 & Level 2 Verification

Account Management

  • How do I set up 2-factor authentication (2FA)?
  • How do I register a Huobi US account?
  • How do I change my password?
  • Why didn't I receive a verification email?
  • Why didn't I receive an SMS verification text?  
  • Why are some things on my account disabled?
See all 7 articles

Deposit, Withdrawal, and Wallet Services

  • Fiat (USD) Deposits & Withdrawals
  • Digital Asset Withdrawal Fees
  • Withdrawal Limit Instructions
  • Verification Levels- People's Republic of China
  • Verification Levels- United States
  • Why are the deposit addresses of some digital assets the same?
See all 11 articles

Trading on Huobi

  • I can’t find the transaction ID on the blockchain

Security

  • Who at Huobi has access to my account?
  • How do I know my funds are safe on Huobi US?
  • Is HBUS regulated?
  • What does Huobi US do with customer funds?
  • Does Huobi US Store My ID?

Other Topics

  • Cease to Operate FAQ
  • License Q&A
  • What is Huobi US / HBUS?
  • Huobi US Customer Support
  • Feedback and Suggestions
  • Restricted States
HBUS