Launch of Fiat Deposit & Withdrawal Services

Dear Valued Customers,  

Starting at 12:00 am PST on January 4, 2019, HBUS has partnered with Prime Trust to provide US residents with deposit and withdrawal services for fiat (USD) on the Huobi Marketplace. Fiat trading services will be made available within the next month, and a separate announcement will be released for the launch of the fiat trading options.

To access the fiat deposit/withdrawal services, users must pass Level 2 Verification via the “Account Verification” tab located at the upper right-hand corner. At this time, fiat services are only available to US residents, and only wire transfers are supported.

Please find the details of the processing times & fees in the table below:

Processing Times & Fees

Important Information:

• Please contact your bank directly if the deposited funds do not appear in your USD Wallet.
• For wire transfers, NEVER share your reference number with others.
• Please note that transactions will not be processed on weekends or public holidays.
• The Huobi Marketplace does not support payments to/from credit card accounts or third-parties. You must be the owner of the bank account used to transfer funds to/from your USD Wallet.
• To utilize fiat services, you must agree to open a Prime Trust account and link your Prime Trust account to your HBUS account. For more information, please visit Prime Trust’s Terms of Use and Privacy Policies here: https://primetrust.com/privacy.html

For any questions or concerns, please reach out to our 24/7 customer service team through the live chat on our website or email support@hbus.com.

Sincerely,

The HBUS Team